DINETZ has restaurant and kitchen equipment answers.
We get lots of questions. And sometimes we get the same questions A LOT!
Here are the FAQs:
- How do I contact you?
- Where are you located?
- Are you open to the general public?
- Are you open on weekends?
- Can I put a commercial range in my house?
- I want to open a restaurant. How much will it cost?
- How do I place an order?
- Why can't I place an order on your web site?
- Is there a minimum on orders?
- Can I get it delivered?
- How do I contact you?
- Our telephone number IS STILL 416 368 8657 fax: 416 368 3627
- And you can always e-mail us: sales@dinetz.ca
- Where are you located?
- After 56 years, DINETZ HAS MOVED. Our new address is:
844 CALEDONIA ROAD Toronto, Ontario M6B 3Y1 - Here's a MAP LINK. Come on over!
- Are you open to the public?
- If the general public has money to spend, we're here - 8:30 to 5:00, Monday through Friday.
- Are you open weekends?
- 8:30 to 5:00, Monday through Friday.
- Can I put a commercial range in my house?
- You can, although your insurance company will cancel your homeowner's policy when they find out. But if you're still up for it here are a few things to bear in mind about owning a commercial range:
- You'll have to build a fire barrier between the range and the counter, unless they are separated by at least 6 inches of clearance.
- There is no place to simmer a small pot on a commercial range (but you'll have no trouble making 200 bowls of soup at once).
- And finally, manufacturers will not warranty a commercial range that has been installed in a home.
- You're not completely out of luck however: Imperial makes a commercial-type range for domestic use. We'll show it to you if you want.
- I want to open a restaurant. How much will it cost?
- This question was answered best by the late Sid Dinetz. His stock response: "I'm hungry - how much will it cost to feed me?" meant that we need more details to answer a question like this. But once we have them, we can actually give you a pretty accurate idea what it will take financially to build and equip a place.
- A good way to start is to let us know: the size of the location; how many people it seats; what type of food you'll feature; what type of equipment you think you'll need; and whether or not you already have architectural drawings or a design on paper.
- How do I place an order?
- We happily take orders by phone
- 416 368 8657
- and fax
- 416 368 3627
- and e-mail
- sales@dinetz.ca.
- You can also print out our ORDER FORM and fax it to us.
- If possible it's always best to order by item number. Make a list of the item numbers of the things you receive whenever a delivery from us comes in. Then you can simply order by number the next time - it helps us serve you faster. And it will really ensure that you receive the exact item you have in mind. (Item numbers prevent confusion. A "water glass" is anything you can put water in!)
- Why can't I place an order on your web site?
- Quite simply: We sell way too much stuff to put up here.
- And a lot of what we sell is either highly sophisticated or custom made - the kind of items you really wouldn't want to buy on line anyway. The best thing is to call or visit us.
- However, for re-orders of things like glassware, cookware, and so forth you can always fax us the item numbers as mentioned above.
- Is there a minimum on orders?
- No.
- Can I get it delivered?
- If your order is over $200 we can deliver it within the greater Toronto Area for a modest delivery charge (surrounding outskirts slightly higher). Larger items, such as refrigerators, ranges, etc., require a special delivery consultation. Trucking for those pieces is priced accordingly, by the job.
- Orders less than $200 can be picked up.
- Items of reasonable size that are traveling beyond the Toronto area can be shipped, with those charges added on.
Dinetz Restaurant Equipment carries thousands of items from hundreds of makers. Models and styles are constantly changing, and we're always adding new products. Rely on our expert sales staff to help you stay on top of the ever-changing world of restaurant and kitchen supply.
